Privacy Policy

1. Holding Your Information with Respect

At Baagi Milaygiin, we understand that your privacy is sacred. We are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit our site or make a purchase.

2. Information We Collect

When you visit our store, we collect certain information to ensure you have the best experience:

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Device Information: We automatically collect certain information about your device, including your web browser, IP address, and time zone to help us improve our site’s performance.

  • Interaction Data: If you "yarn with us" via our contact form or sign up for our newsletter, we collect the details you provide to communicate with you.

3. How We Use Your Information

We use the information we collect to:

  • Fulfil orders placed through the site (including processing payments and providing shipping notifications).

  • Communicate with you regarding your orders or enquiries.

  • Screen our orders for potential risk or fraud.

  • Share updates, news, and special "Dreamtime" offers with you (only if you have opted-in to our mailing list).

4. Sharing Your Personal Information

We do not sell your personal information. We only share your data with third parties that help us run our business, such as:

  • Shopify (or your website platform): To power our online store.

  • Australia Post / Couriers: To ensure your bush medicine finds its way to your door.

  • Google Analytics: To help us understand how our customers use the site.

We may also share your information to comply with applicable laws and regulations or to protect our rights.

5. Security & Data Retention

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. When you place an order, we maintain your order information for our records unless and until you ask us to delete this information.

6. Your Rights

If you are an Australian resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at deborah.munson@me.com.

7. Cookies

We use "cookies" (small data files) to keep track of your shopping cart and to improve your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some features of our store.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.